Real Stories from Real People

Most people are left on their own when it comes to figuring out how to get the pressure off. Below are videos of people who discovered Jewell Nursing Solutions and The Bedsore Rescue Cushion.

People were so happy with our products and services, they asked to be interviewed.

A collection of stories from Donna, Eric, Charles & Susan, Rita & Heather about their experience dealing with bedsores and how The Bedsore Rescue Cushion saved them. (Formally called The Backbone Wedge)

Charles’s Story

Charles spent 6 months on his back in the hospital. He developed a bedsore on his buttocks that hurt like hell. His caregivers had nothing to offer that could relieve the pressure and the pain until his wife Susan found The Bedsore Rescue Cushion (formally called The Backbone).

Charles’s Story

Donna’s Story

“Gwen helped us figure out how to use the wedge to be able to lift her up enough so that we could get her off those pressure sores. It gave them an opportunity to heal. ”

Donna’s Story

Story of Kristen, the Wound Care Nurse

Kristen works for a Northern California Hospital. She discusses her experience with wedges before and after The Bedsore Rescue Cushion.

Interview with Kristen, RN, MSN, CNS, Wound Care Department

More customer reviews

Based on 76 reviews
Great product

The wedge cusion has been a game changer for caring for my mom. She was always complaining that her bottom hurt no matter how many pillows I used. Now she has no pain with the bedsore rescue wedge and no pressure sores. Thank you for making a much needed product. I want to thank Gwen for being so nice and helpful when I talked to her on the phone.

Thank you David I'm so happy to hear your mom feels better. It does my heart good too!

Bedsore Rescue® All Purpose Bolster Pillow
Robin Walker (Charlestown, IN, US)
Bedsore Rescue All Purpose Pillow

I'm happy to say this pillow is awesome. It's very versatile w/ positioning my patient. I would consider purchasing another pillow in future. I would highly recommend this pillow.

Thank you Robin! We are glad to hear it's working out for you.

Bedsore Rescue Positioning Wedge Cushion for Home - All Derma Fabric Casing
Louise (Saskatoon, SK, CA)
Working well so far!

I bought this for my father to use at his retirement home. He has caregivers looking after him and they place it for him when they reposition him. According to them, it is working well and helping to alleviate pressure on his back, and therefore helping with the redness/bed sores as well. I definitely recommend them!

Hello, Louise! We're happy to know that the wedge is helping to alleviate redness and bedsores. The proof is in the pudding. Please feel free to contact us if you need additional assistance or need answers to any questions you might have.

This pillow is awesome

We tried different pillows for my husband who is in a hospital bed. None of them were good enough until we found this pillow. It is perfect for him. I would definitely recommend it. He also uses the Wedge and the Footbed Heel Floatation Cushion for night sleeping.

Hi, Brenda!
Thanks so much for the great review. We are happy to know that the pillow, wedge, Footbed are working for your husband. It's why we do what we do. Please let us know if you have any questions. We're here to help.

Bed sour pillow

It has helped my mom’s sore so much. Well worth it. Thanks

Great to hear this! Glad it's working.



Bedsore Rescue® Pad for Heel Floatation - The Footbed
Michelle Lasley (Louisville, KY, US)
Hopeful Daughter

Was happy to get this product as I have been using towels under my 98yr old mother’s legs to elevate her heels. The product itself is well made, soft and has a well or trough around the three sides. Her heels fit perfectly in there and her feet rests perfectly against the material. The only change I would make to this is to have one that’s wider for those who like to or need a wider spread to their legs. Excellent product! I’m glad I have it.


I purchased this pillow for my Dad who has been dealing with bedsores. After a week, his RN let me know it’s healing very well. He was surprised since it had been a while getting it under control. It’s worth the investment and my Dad is much happier and comfortable!

Odd things work!

the surgeon broke my hip during replacement surgery which resulted in having to wake and reposition multiple times and waking with discomfort. Nothing worked the night through until, on a whim, I tried this and now last all my sleeping time with no shifting for pain relief and wake pain free. Thanks so much. Maybe not made for this but it is perfection!

Bedsore Rescue Positioning Wedge Cushion for Home - All Derma Fabric Casing
Charlotte Taylor (Perris, CA, US)


Great Cushion for back!

Great option to use and it doesn’t skid.

No disappointment

I purchased this bedsore cushion for a family member who had a back sore and a sacral sore. The pillow was easy to use and the sores healed within a few weeks after we began it. We had been looking to purchase an alternating pressure mattress, but I am glad to say that this has been the most economically viable option, so far. Thank you so much for the fantastic customer service! I needed this product asap and they did everything possible to mail it to me within a very short notice and on a weekend. Fully satisfied and grateful!

Peace of Mind at Last

I am now more confident with managing the care of my bedridden loved one with the Jewell positioning wedge & bolster pillow! The products work, making caregiving easier & my loved one healthier & more comfortable. I’m tossing all the “old stupid pillows now!” Thank you for your care to develop this product & for all your work to get it to people in need! Ginny

Thank you for this message. It's what we want to hear. We're so happy our products are working for you and your loved one. Let us know if we can be of further assistance. We're here to help.

Only works if it's used

I purchased the positioning wedge cushion after the client l care for at night had been neglected by a worker on the daytime shift. The client wasn't being toileted regularly and their skin was starting to get red and they complained of tenderness. That worker has been fired. While educating myself on bedsores, l came across your product and decided to buy it with money l got at Christmas from members of the client's community. No other workers think the device is important to use and continue to use pillows. I also was reprimanded by the client's family for stopping use of disposable chucks, and for placing her at what they consider the foot of the bed ( so the wedge isn't always used on one side).
Hopefully what l do at night is enought to keep client skin intact.

So helpful for the heels.

Very pleased with this well designed cushion to help keep pressure off of the heels. The pillow is great quality, well designed. The fabric on the pillow is gentle on the skin andeasy to wipe clean.

Hello, IChing!
This is great news. We have recently launched our new Footbed for the heels and are so happy to hear it is working out for you and your loved one. Thank you so much for the review.

Bedsore Rescue Positioning Wedge Cushion for Home - All Derma Fabric Casing
Natascha Terry (Orlando, FL, US)
Great wedge!!

My mom has not had bedsores since we've been using this wedge. We are so happy with the results!!

That's great news! We are so happy to hear this. It's why we do what we do.


Was looking for something other then the disposable wedges after mom first operation wound debridement and the requiring a second debridement, this cushion works wonders and keeps mom comfortable

Hello, Arthur -
Good news! I hope your mother continues to recover from surgery. We're glad to be a part of her healing process. Thank you for the review.

You have provided the solution to prevent Bedsores

We have eliminated our entire old crappy collection of pillows, wedges, and shaped foam pads and pillow cases that we used to stuff under my husband who is a quadriplegic. I am his caregiver and when I saw that this product was created by a wound care nurse, I became very interested. The shape and contour of the 30 degree angled Cushion provides just the right amount of offloading and can be used in many different areas of the body depending on where you have a problem. I have purchased 2 Contour Wedges and 3 of the Pillows.... and I am so happy I did. This has made my life easier since I can use the products and they stay in place, The material can be cleaned easily and there are no sharp edges or zippers. They are cool, breathable and I don't have to do laundry any longer.... Best investment in a product that I have made.

This is great news!
You are one of many examples of how our Bedsore Rescue product line has helped not only the patient but the caregiver as well. Nonetheless, it never gets old reading messages like yours. We are so happy wedges and pillows are working for you and your husband. Please let us know if you have any questions regarding our products or with wound care in general. We're always here to help.
The Bedsore Rescue Team

Bedsore Rescue Positioning Wedge Cushion for Home - All Derma Fabric Casing
Paula Hinerth (North Brookfield, MA, US)

Waited to write a review in order to give the cushions, covers and pillow a hands on review. I will start with the covers, I like the them because they stop the cushions from slipping. The fact that they are warm when I place the cushions on warm skin is a plus. The pillow isn’t just a pillow, it has many uses. The positioning wedge, I purchased two because my husband prefers to position on his back, is a keeper. Our healthcare nurse was here today and noted some tissue forming around the sore on his buttocks. The only difference in his care has been the positioning wedge. Your booklet is a great guide. Your customer service is excellent! In my book, I would give you ten stars. Thank you for all the help.

Hi, Paula!
Thanks so much for the great review. And, of course, more importantly, it's great to know the wedge is helping to heal the sore. Keep up the good work!
The Bedsore Rescue Team

Bedsore Rescue Positioning Wedge Cushion for Home - All Derma Fabric Casing
Betty (San Bernardino, CA, US)
Great Support

I got this for my mom-in-law, who is bedridden, last spring. Although She wasn't real willing to let me work on positioning for her her caregiver did and now she uses it all the time. Because of her medical insurance she's unable to have a nurse come out any longer and put that padding to protect her coccyx and I am seeing how it looks like bone wanting to poke through skin with not much muscle tone around there. So now I'm investigating whether I should get a second one so that she can lay on her back because she's laying on either side and I would think it'd be nice to lay on her back sometimes And I certainly do not want to see her get a bed sore which I can see how it can happen so quickly!
So so glad this was made Thank you Thank You THANK YOU!!

It works great. So much better than using pillows.

Hello, Joan!
We're so happy to hear the cushion is working out for you!

Peace of mind

I was very concerned about my brothers skin and needed to make sure he didn’t began to break down and the pillow was the solution

I love the product unfortunately mom passed away three days later after I received it.

Love it

Was such a blessing to talk with the founder I was amazed the time she spent talking to me.
She has such a loving and caring heart.
Will tell all my friends about this product .

Extremely pleased

I use this under my legs with the open side facing towards my head. I’m bedridden and use this for 10-12 hours a day. Very comfortable and glad it stays put!