Real Stories from Real People

Most people are left on their own when it comes to figuring out how to get the pressure off. Below are videos of people who discovered Jewell Nursing Solutions and The Bedsore Rescue Cushion.

People were so happy with our products and services, they asked to be interviewed.

A collection of stories from Donna, Eric, Charles & Susan, Rita & Heather about their experience dealing with bedsores and how The Bedsore Rescue Cushion saved them. (Formally called The Backbone Wedge)

Charles’s Story

Charles spent 6 months on his back in the hospital. He developed a bedsore on his buttocks that hurt like hell. His caregivers had nothing to offer that could relieve the pressure and the pain until his wife Susan found The Bedsore Rescue Cushion (formally called The Backbone).

Charles’s Story

Donna’s Story

“Gwen helped us figure out how to use the wedge to be able to lift her up enough so that we could get her off those pressure sores. It gave them an opportunity to heal. ”

Donna’s Story

Story of Kristen, the Wound Care Nurse

Kristen works for a Northern California Hospital. She discusses her experience with wedges before and after The Bedsore Rescue Cushion.

Interview with Kristen, RN, MSN, CNS, Wound Care Department

More customer reviews

Based on 62 reviews
Bedsore Rescue® All Purpose Bolster Pillow
Brenda Yaste (Johnstown, PA, US)


Peace of Mind at Last

I am now more confident with managing the care of my bedridden loved one with the Jewell positioning wedge & bolster pillow! The products work, making caregiving easier & my loved one healthier & more comfortable. I’m tossing all the “old stupid pillows now!” Thank you for your care to develop this product & for all your work to get it to people in need! Ginny

Thank you for this message. It's what we want to hear. We're so happy our products are working for you and your loved one. Let us know if we can be of further assistance. We're here to help.

Bedsore Rescue® Footbed Heel Floatation Cushion
IChing 14 (San Francisco, CA, US)
So helpful for the heels.

Very pleased with this well designed cushion to help keep pressure off of the heels. The pillow is great quality, well designed. The fabric on the pillow is gentle on the skin andeasy to wipe clean.

Hello, IChing!
This is great news. We have recently launched our new Footbed for the heels and are so happy to hear it is working out for you and your loved one. Thank you so much for the review.

Great wedge!!

My mom has not had bedsores since we've been using this wedge. We are so happy with the results!!

That's great news! We are so happy to hear this. It's why we do what we do.


Was looking for something other then the disposable wedges after mom first operation wound debridement and the requiring a second debridement, this cushion works wonders and keeps mom comfortable

Hello, Arthur -
Good news! I hope your mother continues to recover from surgery. We're glad to be a part of her healing process. Thank you for the review.

You have provided the solution to prevent Bedsores

We have eliminated our entire old crappy collection of pillows, wedges, and shaped foam pads and pillow cases that we used to stuff under my husband who is a quadriplegic. I am his caregiver and when I saw that this product was created by a wound care nurse, I became very interested. The shape and contour of the 30 degree angled Cushion provides just the right amount of offloading and can be used in many different areas of the body depending on where you have a problem. I have purchased 2 Contour Wedges and 3 of the Pillows.... and I am so happy I did. This has made my life easier since I can use the products and they stay in place, The material can be cleaned easily and there are no sharp edges or zippers. They are cool, breathable and I don't have to do laundry any longer.... Best investment in a product that I have made.

This is great news!
You are one of many examples of how our Bedsore Rescue product line has helped not only the patient but the caregiver as well. Nonetheless, it never gets old reading messages like yours. We are so happy wedges and pillows are working for you and your husband. Please let us know if you have any questions regarding our products or with wound care in general. We're always here to help.
The Bedsore Rescue Team


Waited to write a review in order to give the cushions, covers and pillow a hands on review. I will start with the covers, I like the them because they stop the cushions from slipping. The fact that they are warm when I place the cushions on warm skin is a plus. The pillow isn’t just a pillow, it has many uses. The positioning wedge, I purchased two because my husband prefers to position on his back, is a keeper. Our healthcare nurse was here today and noted some tissue forming around the sore on his buttocks. The only difference in his care has been the positioning wedge. Your booklet is a great guide. Your customer service is excellent! In my book, I would give you ten stars. Thank you for all the help.

Hi, Paula!
Thanks so much for the great review. And, of course, more importantly, it's great to know the wedge is helping to heal the sore. Keep up the good work!
The Bedsore Rescue Team

It works great. So much better than using pillows.

Hello, Joan!
We're so happy to hear the cushion is working out for you!

Peace of mind

I was very concerned about my brothers skin and needed to make sure he didn’t began to break down and the pillow was the solution

I love the product unfortunately mom passed away three days later after I received it.

Love it

Was such a blessing to talk with the founder I was amazed the time she spent talking to me.
She has such a loving and caring heart.
Will tell all my friends about this product .

Extremely pleased

I use this under my legs with the open side facing towards my head. I’m bedridden and use this for 10-12 hours a day. Very comfortable and glad it stays put!


Pillow was for my grandma and doctor approved. It’s great for her bed sores there healing well with this pillow.

2 Resue Cushion

I am using the 2 rescue cushions on my dad and he says he is comfortable

Bedsore cushion

We are using this cushion on my terminally I’ll husband with a bedsore. It makes the positioning so Much easier and comfortable for him. Thank you so much!

Awesome Product

I love Bedsore Rescue® Positioning Wedge Cushion for Medical – with Non-Skid bottom. I got it for my husband who is bedridden and gets pressure sores. This keeps him from laying directly on his sores and helps them to heal more quickly. It is easy to use and he says it is comfortable and it beats using pillows under him.

Bedsore Rescue® All Purpose Bolster Pillow
NancyJ (Alexandria, VA, US)
Soft and supportive

Bought 2 for my husband post-surgery. The pillows have proved to be amazingful comfortable in providing supplemental yet gentle support for his back when seated on upholstered living room arm chairs or couch. Wonderfully unique and suitable for even this somewhat formal setting.

Bedsore Rescue® Positioning Wedge Cushion for Medical – with Non-Skid bottom


The best support for preventing and healing bedsore issues

Best Products & Customer Service I’ve Ever Experienced!

The pillow is amazing so I contacted the company about purchasing a second one. They took the time to explain how to use the product and offered me suggestions and techniques. This is a great company with a wealth of knowledge on caring for bed bound patients. Highly recommend their products!

Amazing! Fantastic quality.

Fastest shipping I've ever seen (same day delivery!). Still perplexed how they managed that! Bedsore pillow a must for anyone dealing with sores. I credit healing to regular repositioning and use of this incredible jewell bedsore pillow. Thank you Jewell!

Bedsore Rescue® All Purpose Bolster Pillow
Martha Bonner (Los Angeles, CA, US)
Essential Tool for Recovery

My husband's stage 3 bedsore was not getting better, and positioning using wedges and pillows were uncomfortable. After 3 weeks, we started using bedsore rescue and bolster pillow and three weeks later, his bedsore is healed. He was comfortable. This was an essential tool for my husband's recovery. Very high quality product.

Bedsore Rescue® Positioning Wedge Cushion for Medical – with Non-Skid bottom

Bedsore Rescue Positioning Wedge Cushion

This wedge cushion works great! It's really easy to slip under the back to position it. At first glance at the length I wondered if this cushion would need to be smaller under a smaller body, but the shoulders and hip comfortably lay on the cushion. In fact, there is much more comfort when laying on the cushion than when there is no cushion at all!

Rehab review

The rehab center where husband is did not care for the cushion and told me to take home

Hello Darlene,
Sorry to hear the Rehab facility refused to use the cushion for your husband. I am curious to hear what criteria they base their decision? What they are using in leu of this cushion to prevent prevent pressure injury on your husband and do they have results to demonstrate what they are doing is more effective than using this cushion? You and your husband deserve a through explanation.