Testimonials

Real Stories from Real People

Most people are left on their own when it comes to figuring out how to get the pressure off. Below are videos of people who discovered Jewell Nursing Solutions and The Bedsore Rescue Cushion.

People were so happy with our products and services, they asked to be interviewed.

A collection of stories from Donna, Eric, Charles & Susan, Rita & Heather about their experience dealing with bedsores and how The Bedsore Rescue Cushion saved them. (Formally called The Backbone Wedge)

Charles’s Story

Charles spent 6 months on his back in the hospital. He developed a bedsore on his buttocks that hurt like hell. His caregivers had nothing to offer that could relieve the pressure and the pain until his wife Susan found The Bedsore Rescue Cushion (formally called The Backbone).

Charles’s Story

Donna’s Story

“Gwen helped us figure out how to use the wedge to be able to lift her up enough so that we could get her off those pressure sores. It gave them an opportunity to heal. ”

Donna’s Story

Story of Kristen, the Wound Care Nurse

Kristen works for a Northern California Hospital. She discusses her experience with wedges before and after The Bedsore Rescue Cushion.

Interview with Kristen, RN, MSN, CNS, Wound Care Department

More customer reviews

Based on 87 reviews
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Great bedsore rescue pillow

My mother is in a nursing home and developed an open bedsore. I got the rescue pillow and use for a short period of time, my mom’s wound has healed and closed. I am so thankful for Gwen Bedsore Pillow that it has helped my mom. I am working as a registered nurse and I would recommend this pillow to anyone who needs it.

Its a miracle!

Hi gals!! I’m back in Florida! Now for two weeks.

Mom's heel is actually getting better! They finally debrided it at home! Dr. T said she couldn’t believe hospital didn’t debride as gwen said. But her foot is on the mend. My mom is like a damn walking miracle. Thanks again for your help & all the footbed pillow.

K
Bedsore Rescue® Pad for Heel Floatation - The Footbed
Kristen Castellini, RN, MSN, Wound and Ostomy Care Department Manager, Sequoia Hospital (San Carlos, CA, US)
Jewell Heel Bed

As for heel offloading, After seeing so many of these heel protectors sitting on the windowsill, on the floor, not on the patient properly, we took a different route.
I did a down and dirty study and realized we had extremely poor compliance for a variety of reasons using those styled heel off loaders- roughly 30%!. (not to mention, most patients didn't like them due to heat and/or being cumbersome)

So in an effort to be more financially conscious, environmentally conscious, and get higher compliance rate, we moved to a Jewell Heel bed. (they are reusable and ultimately cheaper than paying for two of those heel protectors)

Happy to report we now have nearly 100% compliance rate and haven't had a heel pressure injury since we started using them. And dang, they are so much easier to work with. Granted it did take some time getting the vascular and podiatry MDs on board because they are so used to using those heel protectors like Medline's.

Helped get rid of bedsore. SO THANKFUL/

Bedsore pillows

Their great been a quadriplegic 33 years best I've had so far

Kevin, so glad our All Purpose Pillow is working for you! ❤️

Bedsore Rescue® Pillow Wedge For Tailbone Sacrum Buttocks - STANDARD SIZE

Bedsore pillow

Great product. My husband had a serious sacrum bedsore and within the short time frame we have been using the pillow I have seen good improvement.

Hello, Kay!
We are so pleased to hear that the Bedsore Rescue cushion is helping. Please reach out with questions if any arise.
Best,
The Bedsore Rescue Team

Excellent Product!!

The Bedsore Rescue All Purpose Bolster Pillow is an excellent product and very well made. Very durable, lightweight and does the job.
Hard to find this type of pillow in the market specific to pressure injury reduction. Thank you for providing this wonderful product.

Thank you, Tim!
We aim to please and our products are developed with that in mind. Much research and hands-on experience helped to create our All Purpose pillow. We're so glad to hear it's working for you.
Happy New Year!

Definitely works!

This pillow keeps our family member from slipping down in the hospital bed. It was recommended by our occupational therapist.

Hello, Ted-
Thank you for the review. We are very happy to hear it is working out for you and your loved one.

A
Bedsore Rescue® All Purpose Bolster Pillow
Alicia Gable (San Jose, CA, US)
Bolster

Have not received it yet but did get 1 last year and found it very useful in many ways

Glad that it's helping so much that you've ordered another!

Great product

The wedge cusion has been a game changer for caring for my mom. She was always complaining that her bottom hurt no matter how many pillows I used. Now she has no pain with the bedsore rescue wedge and no pressure sores. Thank you for making a much needed product. I want to thank Gwen for being so nice and helpful when I talked to her on the phone.

Thank you David I'm so happy to hear your mom feels better. It does my heart good too!
Gwen

R
Bedsore Rescue® All Purpose Bolster Pillow
Robin Walker (Charlestown, IN, US)
Bedsore Rescue All Purpose Pillow

I'm happy to say this pillow is awesome. It's very versatile w/ positioning my patient. I would consider purchasing another pillow in future. I would highly recommend this pillow.

Thank you Robin! We are glad to hear it's working out for you.

L
Bedsore Rescue Positioning Wedge Cushion for Home - All Derma Fabric Casing
Louise Scott-Fisher (Saskatoon, SK, CA)
Working well so far!

I bought this for my father to use at his retirement home. He has caregivers looking after him and they place it for him when they reposition him. According to them, it is working well and helping to alleviate pressure on his back, and therefore helping with the redness/bed sores as well. I definitely recommend them!

Hello, Louise! We're happy to know that the wedge is helping to alleviate redness and bedsores. The proof is in the pudding. Please feel free to contact us if you need additional assistance or need answers to any questions you might have.

B
Bedsore Rescue® All Purpose Bolster Pillow
Brenda Yaste (Johnstown, PA, US)
This pillow is awesome

We tried different pillows for my husband who is in a hospital bed. None of them were good enough until we found this pillow. It is perfect for him. I would definitely recommend it. He also uses the Wedge and the Footbed Heel Floatation Cushion for night sleeping.

Hi, Brenda!
Thanks so much for the great review. We are happy to know that the pillow, wedge, Footbed are working for your husband. It's why we do what we do. Please let us know if you have any questions. We're here to help.
Best,
Caroline

Bed sour pillow

It has helped my mom’s sore so much. Well worth it. Thanks

Great to hear this! Glad it's working.

B
Bedsore Rescue® All Purpose Bolster Pillow
Brenda Yaste (Johnstown, PA, US)
Awesome

p

M
Bedsore Rescue® Pad for Heel Floatation - The Footbed
Michelle Lasley (Louisville, KY, US)
Hopeful Daughter

Was happy to get this product as I have been using towels under my 98yr old mother’s legs to elevate her heels. The product itself is well made, soft and has a well or trough around the three sides. Her heels fit perfectly in there and her feet rests perfectly against the material. The only change I would make to this is to have one that’s wider for those who like to or need a wider spread to their legs. Excellent product! I’m glad I have it.

Relief…

I purchased this pillow for my Dad who has been dealing with bedsores. After a week, his RN let me know it’s healing very well. He was surprised since it had been a while getting it under control. It’s worth the investment and my Dad is much happier and comfortable!

Odd things work!

the surgeon broke my hip during replacement surgery which resulted in having to wake and reposition multiple times and waking with discomfort. Nothing worked the night through until, on a whim, I tried this and now last all my sleeping time with no shifting for pain relief and wake pain free. Thanks so much. Maybe not made for this but it is perfection!

C
Bedsore Rescue Positioning Wedge Cushion for Home - All Derma Fabric Casing
Charlotte Taylor (Perris, CA, US)
AMAZING COMPANY! GREAT PRODUCTS!

I’VE PURCHASED MANY PRODUCTS ONLINE, BUT THIS WAS A RARE EXPERIENCE TO HAVE GWEN THE INVENTOR OF BOTH THE WEDGER AND FOOT FLOATER ACTUALLY SPEAK WITH ME OVER THE PHONE WHEN I CALLED REGARDING MY ORDER OF THE WEDGER. THE PRODUCTS ARE GREAT AND SHE STANDS BY HER MONEY BACK GUARANTEE! THANKS FOR PROVIDING EXCELLENT PRODUCTS AND PROFESSIONAL CUSTOMER SERVICE!

Great Cushion for back!

Great option to use and it doesn’t skid.

No disappointment

I purchased this bedsore cushion for a family member who had a back sore and a sacral sore. The pillow was easy to use and the sores healed within a few weeks after we began it. We had been looking to purchase an alternating pressure mattress, but I am glad to say that this has been the most economically viable option, so far. Thank you so much for the fantastic customer service! I needed this product asap and they did everything possible to mail it to me within a very short notice and on a weekend. Fully satisfied and grateful!

Peace of Mind at Last

I am now more confident with managing the care of my bedridden loved one with the Jewell positioning wedge & bolster pillow! The products work, making caregiving easier & my loved one healthier & more comfortable. I’m tossing all the “old stupid pillows now!” Thank you for your care to develop this product & for all your work to get it to people in need! Ginny

Wow!
Thank you for this message. It's what we want to hear. We're so happy our products are working for you and your loved one. Let us know if we can be of further assistance. We're here to help.

Only works if it's used

I purchased the positioning wedge cushion after the client l care for at night had been neglected by a worker on the daytime shift. The client wasn't being toileted regularly and their skin was starting to get red and they complained of tenderness. That worker has been fired. While educating myself on bedsores, l came across your product and decided to buy it with money l got at Christmas from members of the client's community. No other workers think the device is important to use and continue to use pillows. I also was reprimanded by the client's family for stopping use of disposable chucks, and for placing her at what they consider the foot of the bed ( so the wedge isn't always used on one side).
Hopefully what l do at night is enought to keep client skin intact.

So helpful for the heels.

Very pleased with this well designed cushion to help keep pressure off of the heels. The pillow is great quality, well designed. The fabric on the pillow is gentle on the skin andeasy to wipe clean.

Hello, IChing!
This is great news. We have recently launched our new Footbed for the heels and are so happy to hear it is working out for you and your loved one. Thank you so much for the review.
Best,
Caroline